Terms of Service

Last updated: 24 July 2026

These Terms of Service ("Terms") are a contract between you and Los Trajes Pty Ltd (ABN 50 153 449 257) ("CelebrantCentral", "we", "us"), governing your use of the CelebrantCentral platform at app.celebrantcentral.co and www.celebrantcentral.co (the "Service").

By creating an account or using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

We've written these in plain English wherever we could. Where legal precision matters (liability, billing, termination), we've kept the necessary detail — please read those sections carefully.

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1. Who can use CelebrantCentral

1.1 You must be at least 18 years old to create an account.

1.2 CelebrantCentral is built for registered marriage celebrants in Australia — specifically, people authorised to solemnise marriages under the Marriage Act 1961 (Cth), whether as a Commonwealth-registered marriage celebrant, a minister of religion, or another authorised officiant category recognised under Australian law.

1.3 By signing up, you confirm that you are a registered/authorised celebrant (or operating in direct support of one, e.g. as an admin/assistant with the celebrant's authority), and that the information you provide at signup is accurate. We may verify your registration against the Attorney-General's Marriage Celebrants Program register.

1.4 You're responsible for keeping your account credentials secure and for all activity that happens under your account.

2. What CelebrantCentral does — and doesn't do

2.1 CelebrantCentral is a practice-management tool. It helps you manage leads, ceremonies, client relationships, legal paperwork drafts and workflows (including data entry support for the Notice of Intended Marriage and Form 15), client/couple portals, invoicing, and payments.

2.2 CelebrantCentral is not a legal adviser, and using it does not transfer or reduce your legal responsibilities as a celebrant. You remain the person legally authorised and responsible for:

• The accuracy and correctness of all information lodged in any Notice of Intended Marriage, Form 15, or other official marriage paperwork, regardless of how that information was drafted, entered, or generated using the platform.
• Verifying your clients' identity and eligibility to marry, in line with your obligations under the Marriage Act 1961 and Marriage Regulations.
• Lodging paperwork with the correct authority within the correct legal timeframes.
• Complying with the Marriage Celebrants Program Code of Practice and any other regulatory or professional obligations that apply to you.

2.3 We provide tools to help you draft, organise, store, and track this paperwork more efficiently. We do not review, verify, certify, or take responsibility for the legal accuracy or sufficiency of any document you produce using the Service. Think of us like a very good filing cabinet and word processor combined — not a lawyer, and not a substitute for your own professional judgement.

3. Your account and your data

3.1 You own your data. Any information you enter into CelebrantCentral — your business information, your leads, your client and ceremony records, documents, and communications — belongs to you. We don't claim ownership over it.

3.2 We process and store your data (and your clients' data) as described in our Privacy Policy, which forms part of these Terms.

3.3 You're responsible for the accuracy of the data you and your clients enter, and for having the right to collect and store your clients' personal information (including sensitive information like identity and marriage-eligibility details) in the platform.

3.4 You can export your data at any time while your account is active, and for a period after closing your account — see section 9 (Termination).

4. Subscription and billing

4.1 Pricing model

CelebrantCentral's standard pricing is:

• $2 per active ceremony + GST, capped at $40 + GST per month regardless of how many active ceremonies you're running.
• Leads are free — you are not charged for leads that haven't yet become a ceremony in your account.
• Los Trajes Pty Ltd is GST-registered. Prices stated above are exclusive of GST; GST is added on top at checkout/invoicing.

A ceremony counts as an "active ceremony" for a given calendar month if it was in "Booked" status at any point during that month. Specifically:

• The billing clock for a ceremony starts the moment it transitions into Booked status — not when the ceremony record is created, and not when a deposit or payment is received.
• If a ceremony is cancelled or marked complete partway through a month, it is still billed for that month (the month in which the status change happened), but not for any month after that.
• Billing is not pro-rated: there are no partial-month charges and no refunds for partial months, regardless of when in the month a ceremony entered or left Booked status. A ceremony that's Booked for one day of a calendar month is billed the same as one that's Booked for the whole month.
• Each month, we count how many of your ceremonies were active (as defined above) at any point that month, multiply by $2 + GST per ceremony, and cap the total at $40 + GST.
• Billing runs in arrears, on the 1st of each month, for the previous month's activity, as a single Stripe invoice.

4.2 Free trial

New accounts receive a free trial that runs until the last day of the calendar month following the month you sign up, ending at 12:00 noon UTC (around 8:00pm Perth time) on that day. This is a fixed calendar cut-off — the exact day of the month you sign up doesn't change it. For example, whether you sign up on the 1st or the 28th of a month, your trial ends at the same time: noon UTC on the last day of the following month.

At the end of the trial period, if you have a payment method on file, billing begins automatically according to the pricing in section 4.1. If no payment method is on file when the trial ends, you are not cut off immediately. Instead, your account moves through a gradual wind-down over roughly three weeks:

1. A grace period (about one week) during which you keep full access, with an on-screen and/or email warning that payment is needed.
2. Feature locks — you can no longer create new ceremonies, documents, or emails, but existing data remains visible.
3. Read-only access — you can view your existing data but not create or edit anything.
4. Suspension — the account becomes inaccessible until a payment method is added.

Your account and data are never automatically deleted for non-payment; adding a valid payment method at any stage restores access per section 4.6.

4.3 No lock-in

There are no lock-in contracts. You can cancel your subscription at any time, and you will not be charged for the following billing period. Cancelling stops future billing — see section 9 for what happens to your data.

4.4 Founding member pricing

The first 100 celebrants to sign up and pay for a CelebrantCentral subscription ("Founding Celebrants") will have their subscription pricing locked at the founding-member rate for life, and receive a Founding Celebrant badge.

This lock is tied to keeping your subscription active: if a Founding Celebrant's subscription lapses for more than 60 consecutive days, the lifetime price lock is forfeited — resubscribing after that point means rejoining at whatever the standard pricing is at that time.

4.5 Payment processing

Los Trajes Pty Ltd is the merchant of record for your subscription — that is, we are the party you are contracting and transacting with, and the charge on your statement is from us. Stripe acts solely as our third-party payment processor: it handles the mechanics of charging your nominated payment method on a recurring basis, and we do not store your full card details ourselves. By subscribing, you also agree to Stripe's own terms of service as they apply to processing your payment.

4.6 Failed payments

If a subscription payment fails, your account is marked past-due immediately — you keep full access, along with an on-screen and/or email warning that payment is needed. Our payment processor then retries the charge on its standard schedule (typically around four attempts over 2–3 weeks). Each retry attempt resets the grace-period clock described in section 4.2.

If the payment issue isn't resolved by the time retries are exhausted, the same gradual wind-down described in section 4.2 applies: feature locks, then read-only access, then suspension. Your account is never automatically cancelled for a failed payment — access is fully restored as soon as a valid payment method is added and the outstanding amount is charged successfully.

4.7 Price changes

We may change our standard pricing from time to time. If you're not a founding member, we'll give you 30 days' written notice (by email) before any price increase takes effect on your account.

4.8 Refunds

Fees already charged are non-refundable, except where the Australian Consumer Law requires a refund. Cancelling your subscription doesn't refund what's already been charged — it simply stops future billing (section 4.3).

5. Acceptable use

5.1 You agree not to use CelebrantCentral to:

• Break any applicable law, including the Marriage Act 1961, the Privacy Act 1988, or the Spam Act 2003.
• Enter or store information you're not authorised to collect or hold (e.g. data collected without your client's knowledge where required).
• Attempt to interfere with, reverse-engineer, or gain unauthorised access to the Service, other accounts, or our infrastructure.
• Resell, sublicense, or provide access to the Service to anyone not authorised on your account.
• Upload malicious code, spam other users, or misuse the client portal to contact people without a legitimate ceremony-related purpose.
• Impersonate another celebrant or misrepresent your registration/authorisation status.

5.2 We may suspend or terminate accounts that breach this section, with notice where reasonably practicable (see section 9).

6. Intellectual property

6.1 CelebrantCentral, including its software, design, branding, templates, and underlying technology, is owned by us (or our licensors) and protected by copyright and other intellectual property laws. These Terms don't grant you any ownership in the Service itself — only a licence to use it as intended, for your own celebrant practice, for as long as your subscription is active.

6.2 Any templates, standard document formats, or workflow tools we provide remain our intellectual property, even though the content you populate into them (your clients' details, your ceremony scripts, etc.) belongs to you as described in section 3.

6.3 You retain ownership of content you create using the Service (e.g. ceremony scripts you write), subject to our underlying platform IP as above.

7. Availability and disclaimers

7.1 We aim to keep CelebrantCentral available and reliable, but we don't guarantee the Service will be uninterrupted, error-free, or available at all times. We may need to perform maintenance, and things may occasionally break (we're a small team building fast).

7.2 To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, except those that cannot be excluded under the Australian Consumer Law (ACL).

7.3 Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where the ACL applies and you are a "consumer" for the purposes of that law, you have rights that these Terms do not, and cannot, take away.

8. Liability

8.1 To the maximum extent permitted by law, and subject to section 7.3 (Australian Consumer Law guarantees, which cannot be excluded):

• We are not liable for indirect, special, or consequential loss, including loss of profits, loss of data (beyond our obligations to safeguard it as described in the Privacy Policy), or reputational harm.
• We are not liable for any loss arising from your (or your clients') use of information, documents, or paperwork generated or stored using the Service, including errors in a Notice of Intended Marriage, Form 15, or other legal document — you remain responsible for reviewing and verifying the accuracy of anything you lodge with a government authority, as set out in section 2.2.
• Our total liability for any claim arising from these Terms or your use of the Service is limited to the total fees you paid us in the 12 months before the claim arose.

8.2 Nothing in this section limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be excluded by law.

9. Termination

9.1 By you

You can cancel your subscription and close your account at any time from within the app, or by contacting us at connect@celebrantcentral.co. Cancellation stops future billing (section 4.3).

9.2 By us

We may suspend or terminate your account if:

• You materially breach these Terms (including the acceptable use policy in section 5) and don't fix the breach within a reasonable time after we notify you (except in serious cases, where we may suspend immediately).
• Your subscription payment fails and isn't resolved per section 4.6.
• We're required to by law.
• We may also stop offering the Service to you without cause, on 30 days' written notice.

9.3 What happens to your data

If your account is closed (by you or by us):

• You can export your account data, including your client/ceremony records, for 90 days after closure.
• After that period, your data (and data belonging to your clients that you stored in the platform) will be deleted or de-identified in line with our Privacy Policy, except where we're legally required to retain records (e.g. financial/tax records). Residual copies may persist in backups for up to a further 35 days before being purged.
• You remain responsible for your own record-keeping obligations under the Marriage Act — closing your CelebrantCentral account does not discharge any legal requirement you have to retain marriage records elsewhere.

10. Changes to these Terms

We may update these Terms from time to time, for example as we add features or as the law changes. We'll notify active accounts by email of material changes, and continued use of the Service after the changes take effect means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of Western Australia, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.

11.1 Dispute resolution. Before starting court proceedings, the parties agree to first attempt to resolve any dispute arising from these Terms or your use of the Service through good-faith negotiation, for a period of 30 days from written notice of the dispute. Nothing in this clause prevents either party from seeking urgent injunctive relief, or affects any right or remedy available to you under the Australian Consumer Law, at any time.

12. General

12.1 Entire agreement — these Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service.

12.2 Severability — if any part of these Terms is found unenforceable, the rest continues to apply.

12.3 No assignment — you can't transfer your account or these Terms to someone else without our consent; we may transfer our rights and obligations under these Terms (e.g. in a business sale), and we'll let you know if that happens.

12.4 Not legal or financial advice — nothing in the Service or these Terms constitutes legal, tax, or financial advice. If you're unsure of your obligations as a celebrant, seek independent professional advice.

13. Contact us

Los Trajes Pty Ltd
ABN: 50 153 449 257
Address: 96 Lincoln St, Highgate WA 6003
Email: connect@celebrantcentral.co